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locale: en_US
type: article
title: Home
description: Stellar Service Management Vivantio’s philosophy is simple: Cover your core ITIL principles, then go above and beyond to provide the best customer experience possible. The Vivantio Platform allows you to focus in on the tools that make sense for your organization’s service model: from incident, problem and change requests to service
url: http://www.vivantio.com/
site_name: Vivantio
image: http://www.vivantio.com/wp-content/uploads/Vivantio-home-logo.png

• <H1> Stellar Service Management
• <H3> Vivantio’s philosophy is simple: Cover your core ITIL principles, then go above and beyond to provide the best customer experience possible.
• <H3> The Vivantio Platform allows you to focus in on the tools that make sense for your organization’s service model: from incident, problem and change requests to service requests and client, knowledge and asset management.
• <H3> Mix and match the features of the Vivantio Platform to build your organization’s ideal service environment.
• <H2> Schedule a live demo of Vivantio today
• <H1> Empowering Customer Self-Help
• <H3> Customers are at the heart of what you do.
• <H3> Vivantio provides your customers with all the tools they need to engage with your organization.
• <H1> Sleek Service Automation
• <H3> Streamline your service strategy and think big.
• <H3> Utilize Vivantio’s intuitive business rules engine to capture data, track important service milestones and trigger meaningful action. Contact customers, send internal reminders and generate insightful reports automatically.
• <H3> Stop fire-fighting, boost efficiency and unleash your team’s full productivity.
• <H2> WORKFLOW
• <H2> EVENT SCHEDULING
• <H2> TICKET ROUTING
• <H2> SLA ESCALATION
• <H1> Insightful Reporting
• <H3> From real-time statistics on peaks in activity to historic trends enabling you to anticipate and prepare for the future, capture, compile and analyze the data you need.
• <H1> Seamless Integration
• <H3> The Vivantio Platform leverages a full API to integrate with your team’s most important tools, unlocking a whole new level of service excellence.
• <H2> CUSTOMER RELATIONS
• <H2> ASSET DISCOVERY
• <H2> EMAIL-TO-TICKET
• <H2> LIFECYCLE MANAGEMENT
• <H1> Trusted Service
• <H3> Hundreds of companies trust and rely on the Vivantio Platform every day to deliver service excellence to their customers.
• <H1> Build Your Ideal Service Operation
• <H3> Get a live look at Vivantio
• <H4> About Vivantio
• <H4> Solution Overview
• <H4> Company
• <H4> Contact Us
• <H4> Vivantio North America
• <H4> Vivantio UK

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• features service management2
• resources blog videos2

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